This is a handbook of systems-behaviour. It explains how systems work and how they fail. The author has fun with a serious subject and provides insights in the form of humorous succinct rules of thumb.
David Gurteen's comments: This is a very witty book. It is nevertheless extremely serious. In a humerous way it describes how systems really work and how more often or not they fail. It is permeated with rules of thumb and real-life examples of how systems "screw up". It is thought provoking and at times chilling as the full impact of our lack of understanding of how things really work and the devastating consequences hits home.
– David Gurteen é consultor na área de gestão do conhecimento. Ele fundou o Gurteen Knowledge Community (Comunidade de Conhecimento) um ambiente de aprendizagem e troca de conhecimento e experiências composto por mais de 14.000 pessoas espalhadas em 153 países diferentes. Nesse vídeo, Gurteen fala o que pensa sobre inovação.
What is Innovation? Filmed at KM Brasil 2008.
Media Information:
You will find information on over 200 books on this website - books that relate to the themes of the site: knowledge, learning, creativity, innovation and personal development.
If you would like to receive an e-mail alert whenever I post information about a new book (i.e. one that has been published in the last 12 months) then please click on the button below and complete the form.
Book
Systemantics (1986) by John Gall The Underground Text of Systems Lore - How Systems Really Work and How they Fail
If you are interested in Knowledge Management, the
Knowledge Café
or the role of conversation in organizational life then you my be interested in this online book I am writing on
Conversational Leadership
The Gurteen Knowledge Community is a global learning community
of over 21,000 people in 160 countries across the world.
The community is for people who are committed to making a difference:
people who wish to share and learn from each other and who strive to see
the world differently, think differently and act differently.
Membership of the Gurteen Knowledge Community is free.
This is a handbook of systems-behaviour. It explains how systems work and how they fail. The author has fun with a serious subject and provides insights in the form of humorous succinct rules of thumb.
Systemantics (1986) by John Gall 
/VIEW-IMAGE/$File/view-image.png "Media information"){kind=small}
