ˇ a framework for combining and applying Knowledge Management approaches and techniques to improve the organization’s ability to deliver on strategic goals, and learn lessons from its own activities and from the wider business environment
ˇ help for managers to articulate the need for Knowledge Management, build a robust business case and win funding approval
ˇ assistance in designing knowledge management delivery programmes - looking in depth at role of and potential for Technologies, Processes, Information, People, and Leadership
ˇ detailed analysis of Knowledge Management tools and techniques, with case studies showing how these have been used in different organizations
ˇ advice and guidance on implementing successful Knowledge Management projects based on lengthy project experience, including tips
and techniques for managing risks and benefits, ensuring the gains delivered don't wither away
ˇ approaches to building links into BPR, Quality and Learning Organization initiatives, along with efforts to improve and manage innovation
ˇ identifying important trends around knowledge and information to watch for in the coming decade
Video: Knowledge Cafe at KM Egypt 2010
This video was taken at KM Egypt in September 2010 where I was invited to run a Knowledge Cafe.
It is probably one of the best videos that not only describes my Knowledge Cafes but where you also get to see it in action and hear some of the insights from the people taking part.
Note: the room and the tables are not the ideal setting for a Knowledge Cafe nor is the reporting back process but often the Cafe needs to be adapted to fit the room and the number of participants.
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If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
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