If you are interested in how the future may affect your business then this is a useful little introductory book to the concepts behind "future proofing". It covers the key aspects of future proofing, from identifying alternative scenarios and tracking technology change to developing a blueprint for action and communicating it within your organization. <p>
It includes a glossary of key concepts and a comprehensive resources guide and has a wealth of examples and case studies from some leading business such as ABB, Buckman Labs and Shell.
Presentation: Measuring KM, measures, targets and rewards
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If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
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