This book is excellent! I particularly like the chapter on "Communal Learning and Beyond" where Verna talks about conscious conversation and that Juanita Brown and David Isaacs insist that conversation is a core business process.
What is Knowledge Management? - Christine Van Winkelen
Mini-clip interview for Gurteen Knowledge with Christine Van Winkelen. What is Knowledge Management? Shot at the Henley Knowledge Management Forum in September 2006.
Christine is a Director of the Henley KM Forum.
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Verna Allee Consultant & writer: value networks, knowledge management, intangibles, communities of practice, & new business models
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