Knowledge Management Practice in Organizations by Ulla de Stricker, Cynthia Shamel, Connie Crosby, Gordon Vala-Webb, Deborah Keller, Karen Huffman, Constance Ard
KM practitioners discuss the realities of knowledge management work in organizations. Bringing to bear a combined 150 years of experience, they offer insights to guide anyone working with real-life aspects of KM. The book is equally relevant for seasoned professionals and for those entering the field. Topics include organizational culture, knowledge audits, communities and social media, smart organizations, the learning organization, tools for conversation, and working with consultants. Find out more at http://www.igi-global.com/book/knowledge-management-practice-organizations/90644
Video: Conference Conversations: KC UK 2007
One thing a chairperson can easily do at a conference do make them more engaging and interactive is to allow the participants to have a short conversation with each other after a speaker has finished their talk but before entering the Q&A.
Here is a short video of people doing this at the Ark Groups KC UK Conference in London in June 2007.
It works amazingly well.
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Conversational Leadership
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