**** THE GURTEEN KNOWLEDGE-LETTER (ISSUE 19, 7 JANUARY 2002) ****
Welcome to the year 2002. I hope you have all had time over the Christmas 
break to reflect on 2001 and give some thought to your plans for the 
coming year. Well have you?
I've had a little time to do this myself and have decided to enlarge and 
restructure my website. I plan to turn it into a global community site as 
this seems a great opportunity to draw like-minded people together from 
around the globe to learn from each other about Knowledge Management.
I also plan to arrange for discounts on conferences and magazine 
subscriptions for the community. You'll see below that I've already 
arranged discounts for two conferences later in the year.
So watch this space! And if you have any ideas as to how I might improve 
things - I'm always ready to listen.
*************************** CONTENTS ***************************
 1 -  Knowledge Management 2002 Conference
 2 -  KM Resources
 3 -  The Joy of Work Conference
 4 -  Theodore Zeldin
 5 -  On Sharing Knowledge
 6 -  ECKM Call for Papers
 7 -  On Communication by David Bohm
 8 -  Global KM
 9 -  KM Event Calendar
************* KNOWLEDGE MANAGEMENT 2002 CONFERENCE *************
An entry to christen your new 2002 diary is the Bizmedia Knowledge 
Management 2002 Conference & Exhibition (now in its 5th year) scheduled 
for the 16th and 17th April in London.
I chaired one of the streams at this event last year and will be leading a 
panel session this year looking at knowledge futures with Sheila Moorcroft 
of Business Futures, Geoff Smith of Cap Gemini Ernst & Young, Ron Young of 
Knowledge Associates and Colin Bainbridge of Digital Behaviour.
It looks like being an excellent event - the full programme has just been 
published and there is a substantial (almost £100) discount for an 
earlybird booking and if you add "DG Offer" after your name when you book 
- you will receive a further £50 discount. Check it out ...
Knowledge Management 2002:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000BEB02?open&r=3&p=0
Knowledge Management Magazine:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000063D2?open&r=3&p=0
************************* KM RESOURCES *************************
I've been working over the last month to improve the structure of my site 
and the ability to navigate it in an even richer way than at present. It 
still needs some cleaning up but take a look at some of my new KM Resource 
views. You will also notice many more cross-links on each page.
If you are interested in KM Events in the New Year then take a good look 
at my Events Calendar as I've added over 15 new events in the last few 
weeks. There are some great events coming up in 2002 right across the 
globe.
KM Magazines etc.:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D3116?open&count=99&p=0
KM Societies:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D3532?open&count=99&p=0
Full List of Views:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D314E?open&count=99&p=0
****************** THE JOY OF WORK CONFERENCE ******************
I know that many of you, like me, are inspired by the ideas and work of 
Theodore Zeldin. Well, you have an opportunity to see him in person as he 
is the key speaker at the "Joy of Work" conference by Ashby McAllistair in 
London in March.
This is  a full-day event with other key speakers such as Richard Reeves 
of the Industrial Society and author of 'Happy Mondays' and follows a 
successful similar conference in November of last year.
It seems that Dr Zeldin has some very interesting ideas about conferences 
as places where strangers can have conversations with each other and the 
organizers are planning to implement some of his suggestions at the 
conference so it should prove an interesting event.
I plan to be there and have arranged a discount with the organizers. The 
regular delegate fee for the conference is £395 + VAT but if you quote 
"Gurteen Offer" as a reference you will receive a £45 discount.
The Joy of Work:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000B98B2?open&r=3&p=0
Theodore Zeldin:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0000EDEA?open&r=3&p=0
Industrial Society:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0001C90E?open&r=3&p=0
************************ THEODORE ZELDIN ************************
If you have not heard of Theodore Zeldin before now - he is a very 
interesting guy! He is a fellow and former dean of St Anthony's College, 
Oxford. He has been hailed as "one of the forty world figures whose ideas 
are likely to have  lasting relevance to the new millennium" (Independent 
on Sunday), an "international thought leader" (Fast Company, US), "one of 
Britain’s leading intellects" (Management Today’s New Guru Guide 2001) and 
"one of the hundred most important thinkers in the world" (Magazine 
Litteraire, France).
He is best known as the author of An Intimate History of Humanity which 
offers a somewhat different perspective on human history by focusing on 
the evolution of feelings and personal relationships. He is also author of 
a favorite book if mine "Conversation: How Talk Can Change Your Life"
For the past three years, he has been conducting what he calls "human 
audits" of British workers across a spectrum of occupations and 
professions. This work is part of a research project "The Future of Work", 
funded by the European Commission, to create a new vision of work for the 
new millennium.
You will find quite a bit more about him on my website.
Theodore Zeldin:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0000EDEA?open&r=3&p=0
Conversation:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0002CCE2?open&r=3&p=0
An Intimate History of Humanity:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0003A642?open&r=3&p=0
********************* ON SHARING KNOWLEDGE *********************
I always have a bit of a problem with the term "knowledge sharing". It 
reminds me of when my brother and I shared the contents of our money boxes 
as children. The one of us with the most money would win out and the other 
would lose.
I can still not quite figure out why we used to do it. You would expect 
the one of us with the most money to say 'no way' but we did. So maybe 
there is something in the act of sharing that we value even as children. 
Maybe it was about building a relationship, maybe the enjoyment of the 
game, maybe a quest for orderliness or maybe it was just that I was the 
older brother and my brother usually had more money than me :-)
But to me 'knowledge sharing' is not about exchange - its about creating 
new knowledge through the interaction of different minds bringing 
different experiences and perceptions to the table. Its more about a 
learning process. Peter Senge sums it up nicely in this quotation of his.
"Sharing knowledge is not about giving people something, or getting 
something from them. That is only valid for information sharing. Sharing 
knowledge occurs when people are genuinely interested in helping one 
another develop new capacities for action; it is about creating learning 
processes."
On Sharing Knowledge
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00035A9E?open&r=3&p=0
Peter Senge:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00003296?open&r=3&p=0
********************* ECKM CALL FOR PAPERS *********************
I am on the conference committee for "European Conference for Knowledge 
Management" to be held at Trinity College, Dublin on 24th and 25th 
September, 2002 and will most probably be attending the event - maybe even 
speaking.
A  "call for papers" has just gone out - so if you are a KM practitioner 
and would like to talk about your experiences and better still would like 
to savor a few pints of Guinness with me this Autumn in Dublin then why 
don't you propose a paper.
European Conference on Knowledge Management:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000CB6D2?open&r=3&p=0
**************** ON COMMUNICATION BY DAVID BOHM ****************
Over the Christmas period, I picked up one of the many books on my 
bookshelf that I never quite get around to reading - "On Dialogue" by 
David Bohm. I had difficulty getting past the first chapter "On 
Communication" however - as although its only four pages in length - it 
impressed me so much that I must have read it 5 or 6 times.  Here are a 
couple of paragraphs from that chapter:
"It is clear that if we are to live in harmony with ourselves and with 
nature, we need to be able to communicate freely in a creative movement in 
which no one permanently holds to or otherwise defends his own ideas. Why 
then is it so difficult actually to bring about such communication?
This is a very complex and subtle question. But it may perhaps be said 
that when one comes to do something (and not merely to talk about it or 
think about it), one tends to believe that one *already is* listening to 
the other person in a proper way. It seems then that the main trouble is 
that the other person is the one who is prejudiced and not listening. 
After all, it is easy for each one of us to see that other people are 
"blocked" about certain questions, so that without being aware of it, they 
are avoiding the confrontation of contradictions in certain ideas that may 
be extremely dear to them."
This is powerful stuff and to my mind right at the heart of personal 
knowledge management. I've included a little more of the chapter on my 
website ... I would have  liked to have copied the whole chapter but that 
would have probably been pushing the copyright laws too far :-(
On Communication:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00052BF2?open&r=3&p=0
On Dialogue:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D7DFA?open&r=3&p=0
David Bohm:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0000FDCE?open&r=3&p=0
*************************** GLOBAL KM ***************************
I would like the Gurteen website to represent KM globally but at the 
moment it is still rather UK centric. I have published links to resources 
from a wide range of countries but not all.
So please take a look at my "Countries" view. If your country is not there 
or if the entries are sparse then drop me a line and tell me about KM 
resources in your country - particularly details of  networks, and 
societies that help bring KM practitioners together to share experiences.
Countries:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000A6F6E?open&count=999&p=0
*********************** KM EVENT CALENDAR ***********************
Here is a list of some of the more interesting KM related events coming up 
in the coming year. Take a close look as I have recently updated the list 
with over 15 new events around the globe. Coming soon:
* In the UK, take a look at the RSA events in January and February.
* In East Asia, we have the Knowledge Management Showcase in Hong Kong at 
the end of January.
* In Pacific, we have a new Knowledge Management 2002 conference in Sydney 
in April.
* And in the US we have Lotusphere at the end of January and BrainTrust 
2002 in mid-February.
Full Event Calendar:
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000033AE?open&count=999&p=0
Corporate Portals Asia 2002
10 - 11 Jan 2002, Singapore
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0008E8B2?open&r=1&p=0
How Storytelling Ignites Action In Knowledge-Era Organizations
23 Jan 2002, London, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000BC3DA?open&r=1&p=0
Harnessing the force of storytelling in the knowledge organisation
24 Jan 2002, Henley, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000AA09E?open&r=1&p=0
Knowledge Management Showcase 2002 (Hong Kong)
24 - 25 Jan 2002, Hong Kong, Hong Kong
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00000000?open&r=1&p=0
Lotusphere 2002
27 - 31 Jan 2002, Orlando FL, United States
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0003CB0A?open&r=1&p=0
Corporate Portals Europe
28 - 31 Jan 2002, London, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0008BCD6?open&r=1&p=0
The Wealth of Knowledge
07 Feb 2002, London, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D8726?open&r=1&p=0
Braintrust 2002 - The Fourth Annual Knowledge Management World Summit
10 - 13 Feb 2002, San Francisco CA, United States
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000B69EA?open&r=1&p=0
Technological Development & its Impact on Societies & Economies
11 Feb 2002, London, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D211A?open&r=1&p=0
The Impossibility of Managing Knowledge
27 Feb 2002, London, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D2116?open&r=1&p=0
Online Learning 2002 Europe
04 - 07 Mar 2002, London, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000BEB16?open&r=1&p=0
European Business Information Conference
06 - 08 Mar 2002, Madrid, Spain
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000A3582?open&r=1&p=0
Knowledge Technologies Conference 2002
11 - 13 Mar 2002, Seattle, United States
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D400A?open&r=1&p=0
Divisions and Bridges
13 - 15 Mar 2002, Warwickshire, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000A05AE?open&r=1&p=0
Gary Hamel - Leading Innovation in Turbulent Times
13 Mar 2002, London, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D730E?open&r=1&p=0
Dave Ulrich - Masterminding HR Practice to Create Real Business Value and 
deliver Results
13 Mar 2002, London, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D7312?open&r=1&p=0
The Joy of Work (March 2002)
22 Mar 2002, London, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000B98B2?open&r=1&p=0
Knowledge Strategies 2002
01 Apr 2002, Singapore
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000A3C6A?open&r=1&p=0
Knowledge Management 2002 Conference
02 - 04 Apr 2002, Sydney, Australia
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D405A?open&r=1&p=0
Knowledge Management 2002
16 - 17 Apr 2002, London, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000BEB02?open&r=1&p=0
2002 Knowledge Management Conference
16 - 17 Apr 2002, Toronto Ontario, Canada
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D4006?open&r=1&p=0
Knowledge Management
22 - 25 Apr 2002, Washington DC, United States
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D3FFA?open&r=1&p=0
American Productivity & Quality Center's Seventh Knowledge Management 
Conference
02 - 03 May 2002, Arlington VA, United States
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000BC6A2?open&r=1&p=0
Fourth Annual Knowledge Management & Organisational Learning Conference
10 - 13 Jun 2002, London, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D98C6?open&r=1&p=0
The 10th International Conference on Thinking
15 - 19 Jun 2002, Harrogate, United Kingdom
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D89F6?open&r=1&p=0
Knowledge 2002 Summit
17 Jun - 19 Jan 2002, Monte-Carlo, Monaco
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D89E6?open&r=1&p=0
The 6th World Multiconference on Systemics,Cybernetics and Informatics
14 - 18 Jul 2002, Orlando FL, United States
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D46E2?open&r=1&p=0
KM Asia 2002
16 - 18 Jul 2002, Singapore
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000ADBC2?open&r=1&p=0
The 3rd European Conference on Knowledge Management ECKM 2002
24 - 25 Sep 2002, Dublin, Ireland
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000CB6D2?open&r=1&p=0
KMWorld 2002
29 - 31 Oct 2002, Santa Clara CA, United States
http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D887A?open&r=1&p=0
****************** SUBSCRIBING & UNSUBSCRIBING ******************
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***************** THE GURTEEN KNOWLEDGE-LETTER *****************
The Gurteen Knowledge-Letter is a free monthly e-mail based newsletter for 
Knowledge Workers. Its purpose is to help you better manage your knowledge 
and to stimulate thought and interest in such subjects as Knowledge 
Management, Learning, Creativity and the effective use of Internet 
technology. It is produced in association with the Knowledge Management 
Forum of Henley Management College, Oxfordshire, England 
(http://www.henleymc.ac.uk/kmforum)
You may copy, reprint or forward all or part of this newsletter to 
friends, colleagues or customers, so long as any use is not for resale or 
profit and the following copyright notice is included intact: "Copyright 
2002, David Gurteen, All rights reserved."
David Gurteen
Gurteen Associates
Fleet, United Kingdom 

