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Conversation in the context of this website is best framed by the following quotations: Business is a conversation because the defining work of business is conversation - literally. And 'knowledge workers' are simply those people whose job consists of having interesting conversations.The kind of conversation I like is one in which you are prepared to emerge a slightly different person.
Credit: Theodore Zeldin
Conversation is a meeting of minds with different memories and habits. When minds meet, they don't just exchange facts: they transform them, reshape them, draw different implications from them, engage in new trains of thought. Conversation doesn't just reshuffle the cards: it creates new cards. Conversation. What is it? A Mystery! It's the art of never seeming bored, of touching everything with interest, of pleasing with trifles, of being fascinating with nothing at all. How do we define this lively darting about with words, of hitting them back and forth, this sort of brief smile of ideas which should be conversation?
Article  How to Make a Decision Like a Tribe by Peter Carlin  An article from FastCompany about native American Indian decision making Impressions of the 2nd Gurteen Knowledge Conference 26 November 2003 by Shane Godbolt , Tim Dee Knowledge is not something you keep in your head, it's a behaviour In Conversation: Learn to Listen and to Tell the Truth by David GurteenA short article on conversation Knowledge Café on 'The role of conversation in business' - Wed 16 Oct 2002 by Anna McAvoy Knowledge Management and Real Conversation by David Gurteen The Art of Powerful Conversations by David Isaacs, Juanita Brown, Eric E. Vogt Catalyzing Insight, Innovation, and Action The Gurteen Knowledge Café: A conversation with David Gurteen by Anna McAvoy Virtual Value - Conversation, ideas and the creative economy by Alex McKie Interesting article on creative conversation Blog Post My talk at the Coffeemachine seemed to go down well this eveningGurteen Knowledge-Log, David Gurteen, 18 June 2002 SAD CAFÉGurteen Knowledge-Log, David Gurteen, 3 July 2002 Start and spread combustible conversationsGurteen Knowledge-Log, David Gurteen, 14 July 2002 Gurteen Knowledge CafeGurteen Knowledge-Log, David Gurteen, 21 August 2002 Open ConversationGurteen Knowledge-Log, David Gurteen, 20 October 2002 Conversation as a core business processPosted to Gurteen Knowledge-Log by David Gurteen on 24 October 2002 KnowledgeBoard Workshop: The role of conversation in KMGurteen Knowledge-Log, David Gurteen, 24 October 2002 Conversations, blogs and related musingsGurteen Knowledge-Log, David Gurteen, 30 October 2002 The Law of Two FeetPosted to Gurteen Knowledge-Log by David Gurteen on 22 February 2003 Conversation CafesGurteen Knowledge-Log, David Gurteen, 6 April 2003 Christopher Lydon InterviewsGurteen Knowledge-Log, David Gurteen, 2 May 2004 The Conference BikeGurteen Knowledge-Log, David Gurteen, 16 September 2004 Conversation KindlingGurteen Knowledge-Log, David Gurteen, 22 February 2009 Are You Using the Wrong Leadership Competencies?Posted to Gurteen Knowledge-Log by David Gurteen on 12 April 2010 In a good conversation you can reach out and touch each otherPosted to Gurteen Knowledge-Log by David Gurteen on 22 November 2010 Fearing doing somethingPosted to Gurteen Knowledge-Log by David Gurteen on 21 February 2011 Balancing Contributions During Face-to-Face CollaborationPosted to Gurteen Knowledge-Log by David Gurteen on 27 April 2011 Boring conversations and KMPosted to Gurteen Knowledge-Log by David Gurteen on 25 June 2011 Are conversation, appreciation and understanding innovation?Posted to Gurteen Knowledge-Log by David Gurteen on 27 July 2011 Conversation in the wildPosted to Gurteen Knowledge-Log by David Gurteen on 26 September 2011 Conferences use valuable face-to-face time for worthless presentations by people who are not particularly entertainingPosted to Gurteen Knowledge-Log by David Gurteen on 4 October 2011 Going off topic in a Knowledge CafePosted to Gurteen Knowledge-Log by David Gurteen on 11 November 2011 The aim of Knowledge Management should be enabling better conversationsPosted to Gurteen Knowledge-Log by David Gurteen on 23 February 2012 Tuesday ConversationsPosted to Gurteen Knowledge-Log by David Gurteen on 30 March 2012 Business is a Conversation - It's Good To TalkPosted to Gurteen Knowledge-Log by David Gurteen on 21 April 2012 Friends With Cognitive Benefits: How friendly conversation can boost your cognitive abilitiesPosted to Gurteen Knowledge-Log by David Gurteen on 19 September 2012 Dialogue is an opportunity to proceed as climbers doPosted to Gurteen Knowledge-Log by David Gurteen on 23 October 2012 The surprising value of conversationsPosted to Gurteen Knowledge-Log by David Gurteen on 29 November 2012 The Al Jazeera Cafe: not quite a conversationPosted to Gurteen Knowledge-Log by David Gurteen on 29 November 2012 Verbal Judo: Diffusing Conflict Through ConversationPosted to Gurteen Knowledge-Log by David Gurteen on 18 December 2012 Humans are "designed" for conversation.Posted to Gurteen Knowledge-Log by David Gurteen on 19 January 2013 Conversations are spontaneous and emergent, not planned and structuredPosted to Gurteen Knowledge-Log by David Gurteen on 27 March 2013 What role does conversation play in the work you do?Posted to Gurteen Knowledge-Log by David Gurteen on 24 July 2013 Nancy Dixon and I are looking for storiesPosted to Gurteen Knowledge-Log by David Gurteen on 24 July 2013 Listening to ignite rather than listening to replyPosted to Gurteen Knowledge-Log by David Gurteen on 29 December 2013 Conversation sharpens the sawPosted to Gurteen Knowledge-Log by David Gurteen on 25 March 2014 A problem with online conversationsPosted to Gurteen Knowledge-Log by David Gurteen on 28 April 2014 Conversational Leadership in the UAEPosted to Gurteen Knowledge-Log by David Gurteen on 27 May 2014 iKNOW magazine: Organizational ConversationPosted to Gurteen Knowledge-Log by David Gurteen on 27 May 2014 Counter intuitive conversational researchPosted to Gurteen Knowledge-Log by David Gurteen on 28 May 2014 Let's have more interesting conversationsPosted to Gurteen Knowledge-Log by David Gurteen on 28 May 2014 Thoughts on conversation from MoscowPosted to Gurteen Knowledge-Log by David Gurteen on 1 December 2014 There is nothing new about the Knowledge Cafe or is there?Posted to Gurteen Knowledge-Log by David Gurteen on 1 December 2014 Is Social Media silencing personal opinion?Posted to Gurteen Knowledge-Log by David Gurteen on 24 February 2015 How to Have a Good ConversationPosted to Gurteen Knowledge-Log by David Gurteen on 29 March 2016 Johnnie Moore's Unhurried ConversationsPosted to Gurteen Knowledge-Log by David Gurteen on 27 May 2016 Conversation is hardPosted to Gurteen Knowledge-Log by David Gurteen on 27 May 2016 Conversare Events in Adelaide and LondonPosted to Gurteen Knowledge-Log by David Gurteen on 30 June 2016 Empowering conversation in the workplacePosted to Gurteen Knowledge-Log by David Gurteen on 25 April 2017 Book  Changing Conversations in Organizations (2002) by Patricia Shaw A Complexity Approach to Change (Complexity and Emergence in Organisations) Conversation (1998) by Theodore ZeldinHow Talk Can Change Your Life Conversational Learning (Aug 2002) by Ann C. Baker , David A. Kolb , Patricia J. Jensen An Experiential Approach to Knowledge Creation Difficult Conversations (1999) by Douglas Stone , Bruce Patton , Sheila Heen How to Discuss what Matters Most Fierce Conversations by Susan Scott Achieving Success at Work & in Life, One Conversation at a Time How the Way We Talk Can Change the Way We Work (2001) by Robert Kegan , Lisa Laskow Lahey Seven Languages for Transformation Leadership Conversations (February 2013) by Alan S. Berson , Richard G. Stieglitz Challenging High Potential Managers to Become Great Leaders Life-Changing Conversations (Mar 2012) by Sarah Rozenthuler 7 strategies for talking about what matters most Listening (1995) by Madelyn Burley-Allen The Forgotten Skill Listening to the Volcano (Mar 2005) by David Hutchens Conversations That Open Our Minds to New Possibilities The 8th Habit (Nov 2004) by Stephen CoveyFrom Effectiveness to Greatness The Art of Conversation (Dec 2008) by Catherine Blyth The Art of Listening by Erich Fromm The ClueTrain Manifesto (2000) by Christopher Locke, Rick Levine , Doc Searls , David WeinbergerThe End of Business as Usual The De-Voicing of Society by John L. Locke Why We Don't Talk to Each Other Anymore The Future of Knowledge (Oct 2002) by Verna AlleeIncreasing Prosperity through Value Networks The Magic of Dialogue (1999) by Daniel Yankelovich Transforming Conflict into Cooperation The World Café (Apr 2005) by Juanita Brown, David Isaacs, Margaret J. WheatleyShaping Our Futures Through Conversations That Matter Time to Think (1998) by Nancy Kline Listening to ignite the human mind Turning to One Another (Jan 2002) by Margaret J. WheatleySimple Conversations to Restore Hope to the Future Why Men Don't Listen & Women Can't Read Maps (2001) by Allan Pease , Barbara Pease How we're different and what to fo about it Category  Conversation [127 items]Business is a conversation because the defining work of business is conversation - literally. Document Conversational LeadershipGKR Article Hosting grassroot conversations between knowledge activists by Ton Zijlstra The Global Knowledge Review - January 2005 Gurteen Knowledge Café  Gurteen Community Café, London - EnglandGurteen Community Cafés. Link Cafe Scientifique Creative StateInteresting Australian website on the role of conversation in business Cybernetic Conversation Group Jazz Leading Sustainable Conversations Socrates Cafe Stars Knowledge Cafe The Society for Philosophical InquiryMagazine iKnow The Magazine for Innovative Knowledge Workers : May 2014 EditionOrganizational Conversation Mail Post Announcement of New Book: Leading Issues in Social Knowledge ManagementPosted to Gurteen Mail Log by David Gurteen on 8 May 2012 Media File  Dilbert on Not ListeningDilbert Comic Strip on Not Listening Dilbert on Small Group workDilbert Comic Strip on Small Group work Video: Interview with David Gurteen at the ING Business AcademyInterview with David Gurteen at the ING Business Academy Video: Theodore Zeldin discusses the results of the Courage Beer Conversations Survey.Theodore Zeldin discusses the results of the Courage Beer Conversations Survey Past Event  Gurteen Knowledge Cafe Masterclass (Switzerland) Thu 18 Jun 2015, Bern University of Applied Sciences  , Bern, Switzerland The First International Conference on Dialogic Organization Development Thu 06 Aug 2015, Simon Fraser University, Beedie School of Busines SFU Morris J Wosk Centre for Dialogue , Vancouver, Canada An Invitation to What Matters to You Conversations To Change Our World Sat 28 May 2016, Time Bank Mahoning Watershed Trumbull Art Gallery, https://goo.gl/maps/Xc5YyeeCPAz, Warren, Ohio, United States Collaborative Leadership Creating Collective Understanding in the Midst of Chaos, Confusion and Conflict 08 - 09 Nov 2016, Ken Homer Forum 104 , Paris, France Create good conversations with the right tools  Knowledge Cafées & Conversation Saloons. Wed 16 Nov 2016, VidenDanmark MBK/AS , Copenhagen, Denmark Unhurried Conversation 3.00pm to 4.30pm Thu 19 Jan 2017, Unhurried London Royal Festival Hall 2nd Floor Cafe, London, United Kingdom Empowering conversation in the workplace Thu 11 May 2017, Henley Forum Henley Business School, Henley on Thames, United Kingdom Courageous Conversation We Really Need to Talk About Knowledge and Learning Tue 10 Oct 2017, Association for Project Management Novotel, Reading, United Kingdom 2018 National Conference on Dialogue & Deliberation Connecting and Strengthening Civic Innovators 02 - 04 Nov 2018, National Coalition for Dialogue & Deliberation (NCDD) Sheraton Denver Downtown, Denver, United States Webinar: An Introduction to Conversational Leadership Tue 30 Apr 2019, Naseej Academy Webinar Global Conversational Leadership Workshop 20 - 22 Sep 2019, Nancy Dixon - John Hovell - David Gurteen The Elvetham , Hartley Wintney, United KingdomPerson  Alan Stewart David Isaacs Juanita Brown Margaret J. Wheatley Speaker, Writer, Consultant & President of The Berkana Institute
Theodore Zeldin (b. 1933) Historian & AuthorQuotation  Abercrombie's thesis by Melanie Abercrombie Beautiful questions by E. E. Cummings (1894 - 1962) Poet Conversation is King by Doc Cory Conversation is our most powerful learning technology by Jay Cross Conversation is the single greatest learning tool in your organization by William O’Brien Former CEO of the Hanover Insurance Company Conversations are the most important form of work by Alan M. Webber Conversation. What is it? by Guy de Maupassant Elinor agreed to it all On a leader's greatest challenges by Richard Branson British businessman On avoiding criticism by Elbert Hubbard (1856-1915) American Publisher On blindness and listening by Delboy's Old Mum On business as a conversation by David Weinberger On community by M. Scott Peck Psychiatrist & author On conversation by Tom Peters Consultant & Author On conversation and agreement by Michel de Montaigne (1533 - 1592) French writer & philosopher On conversation and being human by David Weinberger On conversation and charm by Lucius Annaeus Seneca (4 BC - 65) Roman Philosopher & Playwright On conversation and emerging a slightly different person by Theodore Zeldin (b. 1933) Historian & Author On conversation and shift by Linda Lambert On conversation as a knowledge management tool by Nancy Dixon On conversation in community by Dave Pollard On conversational leadership by Thomas J. Hurley and Juanita Brown On conversations and monologues by Margaret Millar On conversations that overcome the fragmented nature of our communities by Peter Block (b. 1940) American author, consultant, & speaker On courage and listening by Winston Churchill (1874 - 1965) British Politician On deciding what kind of conversations we have by Theodore Zeldin (b. 1933) Historian & Author On excited conversation by Ralph Waldo Emerson (1803 - 1882) American Essayist & Poet On great, average and small minds by Henry Thomas Buckle On hearing and talking by Zeno of Citium On how humans have always thought together by Margaret J. Wheatley Speaker, Writer, Consultant & President of The Berkana Institute
On individuals by Theodore Zeldin (b. 1933) Historian & Author On KM and conversation by Dave Pollard On knowing how to listen by Plutarch (46 - 120) Greek historian,biographer, and essayist On knowledge workers and interesting conversations by Christopher Locke Journalist & Author On knowledge workers & conversation by David Weinberger On knowledge, people, communities and networks by Denham Grey Knowledge Consultant On language as armory by Samuel Taylor Coleridge (1772-1834) British Poet & Philosopher On natural play and conversation by Michel de Montaigne (1533 - 1592) French writer & philosopher On not having to weigh thoughts or measure words by Dinah Craik A Life for a Life, 1859 On our business voice by David Weinberger On our voice by David Weinberger On really good conversations by Michael Slind On technology and communication by Theodore Zeldin (b. 1933) Historian & Author On the charm of conversation by Lucius Annaeus Seneca (4 BC - 65) Roman Philosopher & Playwright On the english language by Garrison Keillor On the heart of knowledge management by Marc Auckland On the Internet and your own voice by David Weinberger On the little I know by John Locke (1632 - 1704) British Philosopher On the true spirit of conversation by Edward G. Bulwer-Lytton On the way workers discover what they know On thinking and conversation by Plato (428 BC - 348 BC), Greek philosopher On trust and communication by Karl-Erik Sveiby Consultant & Professor in Knowledge Management On webs of human conversations by Fernando Flores On where learning is taking place in your organization by Juanita Brown and David Isaacs Organizations live or die in the swarm by Kenneth Gergen The Cluetrain Manifesto on Conversation by Christopher Locke, Rick Levine, Doc Searls, David Weinberger The problems with traditional conference formats by Ann C. Baker, Patricia I. jensen, and David A. Kolb The question is, what qualifies as action? by Peter Block (b. 1940) American author, consultant, & speaker We are so steeped in debate by Theodore Zeldin (b. 1933) Historian & Author When minds meet by Theodore Zeldin (b. 1933) Historian & Author When people begin to ask questions together by Mike Szymanczyk Chairman & CEO, The Altira Group
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