I was just looking to learn a little more on Social Networking for my upcoming Exploiting Social Networking in Organizations conference in September and stumbled across a post by Robin Good on his weblog where he raves about a paper from Lee Bryant on the topic. Now it just so happens I have seen Lee speak, the last time at the Social Tools Symposium conference in London last week and was so impressed with his deep understanding of the subject and the people issues that I 'signed him up' to speak at my conference.
In Robin Good's words: "the paper entitled Smarter, Simpler, Social - An introduction to online social software methodology is an absolutely brilliant and well referenced resource to understand and appreciate the forces at work in our communication efforts."
Robin is spot on. The paper is brilliant.