Here is another persistent myth - the Mehrabian Myth.
I would be surprised if you have not heard the statement, often in a training course or at a conference that when we communicate:
- 55% of the message is conveyed by our body language
- 38% is conveyed by the tone of our voice
- and only 7% is conveyed by our actual words
The research is discussed at length here but this little video from Creativity Works explains it concisely