My good KM colleagues and friends Chris Collison, Paul Corney and Patricia Eng have been busy on a new book that has just been published: The KM Cookbook: Stories and strategies for organisations exploring Knowledge Management Standard ISO30401.
It is an excellent book on KM as unlike many books that are theoretical, this one is a very practical "cook book". It is in two parts.
Part I of the book explores knowledge management programmes using the metaphor of the restaurant, introducing the restaurateur (sponsor), customers (organisation), chef (KM leader), staff (KM team and external support), ingredients (tools, methods, processes and strategies) and the restaurant critic (external auditor).
Part II is where you get to meet sixteen chefs from around the world and listen to them tell their stories. The authors have deliberately used a narrative-style for these chapters which comprise the largest part of the 300+ pages.
I really do love the format.
