Knowledge management practices are often narrowly focusing on internal operations and not addressing larger questions about the nature and sustainability of the knowledge driving the organization. There seems to be a separation of KM from the overall business strategy, a general neglect of addressing the larger questions about an organization's knowledge and how such knowledge may create societal value beyond a company's financial gains.
And concludes the article by saying:
How can we, as knowledge management professionals, engage in a deeper conversation and exchange about value creation through knowledge, allow more critical questions about existing practices which only touch the surface of real knowledge challenges, in organizations and society?
To my mind, Waltraut is spot on here. This is what KM should be about. And of course, its one of the aims of my Knowledge Cafes "to engage in that deeper conversation".
