On Incentivizing Knowledge Management

Those of you who know me, know that I have strong views on incentivizing or rewarding KM activities. And I have expressed some of thoughts and those of others recently - see my post on Are traditional rewards as effective as we think? and Do managers need to measure and reward trust?.

When I was at KM India 2009 in Chenna, Alakh Asthana of eClerx conducted a series of short interviews with me on a number of KM topics. Here is the first in the series on what I had to say about incentivizing KM.

Video: David Gurteen on Incentivizing Knowledge Management

David Gurteen on Incentivizing Knowledge Management: David Gurteen talks on how incentivizing knowledge management kills intrinsic motivation and negatively affects true value of the practice. This interview was conducted by Alakh Asthana of eClerx Services at KM India 2009 in Chennai.

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