I think the Knowledge Café is often at its best in organizations when it is used to convene conversations to give people “a say” in topics and issues that are relevant to them and where they can express their opinions freely.
This helps them make better sense of the issues and allows them to appreciate that other people have different perspectives to them. This helps build community.
I received an email in January 2017 from Samira Ahmed in the Group Learning Department of the Nigerian National Petroleum Corporation in which she explains how the Knowledge Management Team has used the Café in this way to great effect.
With her permission, I have posted it in my blook: Knowledge Cafés at the Nigerian National Petroleum Corporation.
A big thanks Samira.