In preparing for our Conversational Leadership workshop, Nancy Dixon, John Hovell and I keep coming back to the question "What is real conversation?" or "What makes a good conversation?" and the more we converse about it - the richer the picture that emerges.
In two blog posts by Dave Pollard, he lists seven conversational capacities or skills that he considers prerequisites to a good conversation,including things like "the capacity to think critically" or "the capacity to be curious". Recall the frustration of trying to have a conversation with someone who could not argue critically or whose arguments had no coherence.
I've taken Dave's list and I am expanding on it here: conversational capacities.
It's an interesting list, what do you think is missing? Which is the most important capacity?