The world comes to us in an endless stream of puzzle pieces that we would like to think all fit together somehow, but that in fact never do.
Robert M. Pirsig (b. 1928) Author
What is Knowledge Management? - Robert Taylor
Mini-clip interview for Gurteen Knowledge with Robert Taylor. What is Knowledge Management? Shot at the Henley Knowledge Management Forum in September 2006.
Media Information:
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Quotations from Robert M. Pirsig:
The world comes to us in an endless stream of puzzle pieces that we would like to think all fit together somehow, but that in fact never do.
My personal feeling is that this is how any further improvement of the world will be done: by individuals making Quality decisions and that's all. God, I don't want to have any more enthusiasm for big programs full of social planning for big masses of people that leave individual Quality out. These can be left alone for a while. There's a place for them but they've got to be built on a foundation of Quality within the individuals involved. We've had that individual Quality in the past, exploited it as a natural resource without knowing it, and now it's just about depleted. Everyone's just about out of gumption. And I think it's about time to return to the rebuilding of this American resource -- individual worth.
Traditional scientific method has always been at the very best 20-20 hindsight. It’s good for seeing where you’ve been. It’s good for testing the truth of what you think you know, but it can’t tell you where you ought to go.