David Gurteen's comments: From the Amazon reviews this looks like a good book on how to put organizational learning into action. Interestingly it looks as if it may contain material on after action reviews.
What is Knowledge Management? - Karen Battersby
Mini-clip interview for Gurteen Knowledge with Karen Battersby. What is Knowledge Management? Shot at the Henley Knowledge Management Forum in September 2006.
Karen is the Course Director of Nottingham Law School's KM programmes and a tutor on Henley Management College's KM courses.
Media Information:
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Conversational Leadership
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Education for Judgement (1991) by David A. Garvin, Ann Sweet 
, C. Roland Christensen 
David A. Garvin Harvard Business School Professor
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