Effective knowledge management improves individual and organisational performance by creating channels for knowledge to flow across organisational boundaries. This prevents the loss of value and opportunity when lessons aren't learnt or valuable knowledge isn't available to those who need it; it builds the capacity for joined up thinking to improve decision-making and innovation; and it creates organisational agility and resilience in a changing world by building the capacity to respond to early signals.
Video: Gurteen Mini-interview with Valarie Walters
Gurteen Mini-interview with Valarie Walters of the National Gas Company of Trinidad and Tobago on how they run the Knowledge Cafe. Shot at KM World & Intranets, San Jose, November 2007.
Media Information:
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If you are interested in Knowledge Management, the
Knowledge Café
or the role of conversation in organizational life then you my be interested in this online book I am writing on
Conversational Leadership
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