A practical afternoon workshop exploring why measurement in KM is so difficult and discovering lots of tools and techniques to try to measure the value of KM activity and projects.
Suitable for those in professional services (lawyers and accountants) and knowledge intensive organisations.
From one of the contributors to Ark's "Measuring the ROI of KM".
Video: Social Networking in Plain English
A short explanation of social networking websites and why they are popular.
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If you are interested in Knowledge Management, the
Knowledge Café
or the role of conversation in organizational life then you my be interested in this online book I am writing on
Conversational Leadership
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