Learn about how process management can help law firms with their efficiency, effectiveness and profitability with Duncan Ogilvy from 3Kites.
This practical session addresses the way law firms and legal departments carry out legal work.
With clients demanding "more for less", efficiency is vital. Some efficiencies are generated by the back office. These are worthwhile but the benefits are greater when a firm finds ways to streamline its legal work, giving clients what they want (and are willing to pay for) whilst maintaining or enhancing their profit margin. We will describe approaches that we have found helpful to analyse and map existing legal processes and design a fresh approach which typically costs the firm less and still meets the clients' needs.
We will briefly cover approaches such as Lean and Six Sigma and recommend steps you can take within your own organisation. These may involve:
investment in technology
KM input such as documented processes and templates
a revised pricing structure or
a fresh staffing profile
Duncan Ogilvy is a consultant with 3Kites, having joined in 2012 from Mills and Reeve, where he was Managing Partner. He completed an MBA at Nottingham Law School, where he continues to teach and supervise on the MBA course. He is always a very popular speaker at Knowledge Network UK events.
This event is particularly suitable for those who work in Information and Knowledge Management in professional services organisations, as well as senior lawyers who are looking to expand their knowledge and improve their team's performance.
This event is part of the Knowledge Network UK programme, but everyone is welcome.
Video: Knowledge Cafe at KM Egypt 2010
This video was taken at KM Egypt in September 2010 where I was invited to run a Knowledge Cafe.
It is probably one of the best videos that not only describes my Knowledge Cafes but where you also get to see it in action and hear some of the insights from the people taking part.
Note: the room and the tables are not the ideal setting for a Knowledge Cafe nor is the reporting back process but often the Cafe needs to be adapted to fit the room and the number of participants.
Media Information:
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If you are interested in Knowledge Management, the
Knowledge Café
or the role of conversation in organizational life then you my be interested in this online book I am writing on
Conversational Leadership
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