While everyone knows how to engage in conversation, few of us practice the kind of meaningful dialogue that is crucial to leveraging an organization's best thinking. "Listening to the Volcano" offers an engaging introduction to conversation as a disciplined workplace practice for sparking generative thinking, improving decision-making, and creating effective action. <br><br>
The fable features hilarious (and thought-provoking) plot lines and character illustrations and concludes with a group discussion guide to help you apply the ideas from the story to issues you face in your own organization.
Video: The Cynics KM
Lotus promotional video remixed with voiceover on the cynic's view of knowledge management.
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Conversational Leadership
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While everyone knows how to engage in conversation, few of us practice the kind of meaningful dialogue that is crucial to leveraging an organization's best thinking. "Listening to the Volcano" offers an engaging introduction to conversation as a disciplined workplace practice for sparking generative thinking, improving decision-making, and creating effective action. <br><br>
Listening to the Volcano (Mar 2005) by David Hutchens 
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