Conversation is the single greatest learning tool in your organization -- more important than computers or sophisticated research.
As a society, we know the art of small talk; we can talk about how the Red Sox are doing or where we went on vacation.
But when we face contentious issues -- when there are feelings about rights, or when two worthwhile principles come in conflict with one another -- we have so many defense mechanisms that impede communications that we are absolutely terrible.
Catherine Flutsch is Head of Knowledge Development Operations at Bird & Bird - an international law firm.
Media Information:
Quotations are extremely effective at capturing and concisely communicating thoughts and ideas. They can be inspirational but more importantly quotations can help us reveal and assess the assumptions, values and beliefs that underlie the ways in which we perceive the world.
I have compiled over 800 quotations and short excerpts on this website. It is an eclectic mix but most of them are inspirational or insightful in nature and relate to knowledge, learning or personal development in some form.
If you love quotations as much as I do then you may wish to register to have a quote e-mailed to you once a week or more frequently by clicking on the button below and completing the form.
Conversation is the single greatest learning tool in your organization -- more important than computers or sophisticated research.
As a society, we know the art of small talk; we can talk about how the Red Sox are doing or where we went on vacation.
But when we face contentious issues -- when there are feelings about rights, or when two worthwhile principles come in conflict with one another -- we have so many defense mechanisms that impede communications that we are absolutely terrible.
William O’Brien, Former CEO of the Hanover Insurance Company
If you are interested in Knowledge Management, the
Knowledge Café
or the role of conversation in organizational life then you my be interested in this online book I am writing on
Conversational Leadership
The Gurteen Knowledge Community is a global learning community
of over 21,000 people in 160 countries across the world.
The community is for people who are committed to making a difference:
people who wish to share and learn from each other and who strive to see
the world differently, think differently and act differently.
Membership of the Gurteen Knowledge Community is free.
Conversation is the single greatest learning tool in your organization -- more important than computers or sophisticated research.
Former CEO of the Hanover Insurance Company
Conversation is the single greatest learning tool in your organization -- more important than computers or sophisticated research.
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