Deep smarts are the engine of any organization-as well as the essential value that individuals build over their careers. Distinct from I.Q., this type of expertise consists of practical wisdom: accumulated knowledge, know-how, and intuition gained through extensive experience. How do such smarts develop? And what happens when people with deep smarts leave a particular job-or the organization? Can any of their smarts be transferred? Should they be?
– David Gurteen é consultor na área de gestão do conhecimento. Ele fundou o Gurteen Knowledge Community (Comunidade de Conhecimento) um ambiente de aprendizagem e troca de conhecimento e experiências composto por mais de 14.000 pessoas espalhadas em 153 países diferentes. Nesse vídeo, Gurteen fala o que pensa sobre inovação.
Dorothy Leonard Professor & Director of Research, Harvard Business School
If you are interested in Knowledge Management, the
Knowledge Café
or the role of conversation in organizational life then you my be interested in this online book I am writing on
Conversational Leadership
The Gurteen Knowledge Community is a global learning community
of over 21,000 people in 160 countries across the world.
The community is for people who are committed to making a difference:
people who wish to share and learn from each other and who strive to see
the world differently, think differently and act differently.
Membership of the Gurteen Knowledge Community is free.
Deep smarts are the engine of any organization-as well as the essential value that individuals build over their careers. Distinct from I.Q., this type of expertise consists of practical wisdom: accumulated knowledge, know-how, and intuition gained through extensive experience. How do such smarts develop? And what happens when people with deep smarts leave a particular job-or the organization? Can any of their smarts be transferred? Should they be?
Deep Smarts (Jan 2005) by Dorothy Leonard, Walter C. Swap 
Dorothy Leonard Professor & Director of Research, Harvard Business School
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