‘Smart KM Model' provides an integrated Knowledge Management framework to help organisations achieve excellence. Aimed at managers of corporations and government policy makers, ‘Smart KM Model' is not just a book that provides information, but a tool to help ensure KM becomes part of organizational culture. Drawing on their own research, and synthesizing the work of others in the area, the book discusses the process of managing knowledge within organizations including the creation, acquisition, transfer and use of knowledge, both within and between organizations.
Using case studies to elucidate discussions, the authors demonstrate the transformative potential of Knowledge Management to deliver organisational excellence, if strategically embedded.
Smart KM Model offers insight into Knowledge Management processes; the challenges in introducing effective Knowledge Management regime, and offers the ‘Smart KM Model as a tool to overcome challenges.
Video: Interview with Mireille Jansma and Jurgen Egges of the ING Business Academy in Amsterdam
This is a short video interview with Mireille Jansma and Jurgen Egges of the ING Business Academy in Amsterdam in November 2011 where David Gurteen asks them how they learnt about his Knowledge Cafe concept and how it has played a role in their "Challenging Minds" programme based on Henry Mintzberg's Coachingourselves modules.
If you are interested in Knowledge Management, the
Knowledge Café
or the role of conversation in organizational life then you my be interested in this online book I am writing on
Conversational Leadership
The Gurteen Knowledge Community is a global learning community
of over 21,000 people in 160 countries across the world.
The community is for people who are committed to making a difference:
people who wish to share and learn from each other and who strive to see
the world differently, think differently and act differently.
Membership of the Gurteen Knowledge Community is free.
‘Smart KM Model' provides an integrated Knowledge Management framework to help organisations achieve excellence. Aimed at managers of corporations and government policy makers, ‘Smart KM Model' is not just a book that provides information, but a tool to help ensure KM becomes part of organizational culture. Drawing on their own research, and synthesizing the work of others in the area, the book discusses the process of managing knowledge within organizations including the creation, acquisition, transfer and use of knowledge, both within and between organizations.
Smart KM Model (August 2014) by Allam Ahmed 
, Mohamed Elhag 
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