Upside Down Management can help you turn this ideal into a reality. Taking a radical approach, this book challenges the traditional concept of "managers". By redefining them as coaches and emphasising the importance of developing staff, and particularly using Knowledge Management, your business will increase productivity, profitability and potentially. The authors have designed a revolutionary blueprint to start and sustain this innovative strategy. This comprises three key areas - the first, the importance of the individual's commitment to improvement; second, allowing everyone every opportunity to learn and develop at the fastest possible rate; third, the role of managers as developers, coaches and facilitators of the organisation's objectives.
Video: BLU Lesson 3: How measures distort behaviour by David Gurteen
One of six BLU lessons on 'how measures distort behaviour' by David Gurteen.
In April 2005, BLU, the UK's Business Link University which no longer exists hired Fifty Lessons to produce a series of video stories for them to which I (David Gurteen) was invited to contribute. This is one of those stories.
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If you are interested in Knowledge Management, the
Knowledge Café
or the role of conversation in organizational life then you my be interested in this online book I am writing on
Conversational Leadership
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Upside Down Management (Aug 1995) by John Lorriman, Ron Young, Paul Kalinaukas 
