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Video: Seth Kahan: Business Performance Communities
Seth Kahan explains to a business audience what "Business Performance Communities" are and how organizations can cultivate them to tackle some of their toughest problems.
David Gurteen's comments: This is a great little video clip from Seth where to my mind he makes it absolutely clear what you need to do to make a community of practice successful. Like all KM initiatives it is about selling the value to business managers on the "business outcomes" and to the participants on "what's in it for them"!